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Ghorsajuk - FAQ (Frequently Asked Questions)
1. What is Ghorsajuk?
Ghorsajuk is an e-commerce business in Bangladesh offering a variety of products, including home essentials, decor, fashion, gadgets, and more.
2. Where is Ghorsajuk based?
We are based in Bangladesh and deliver all over the country.
3. How can I place an order?
You can place an order through:
đ Our Facebook page by messaging us
đ Our website
4. Order proccedure?
To order from the website go to our website www.Ghorsajuk.com follow these steps
đ First, select your desired product from our website.
đ Add it to your cart and provide your address, phone number, and payment details.
đ After confirming the order, we will deliver your product quickly.
5. What payment methods do you accept?
We accept:
đ đŗMobile wallets (Bkash/Nagad/Rocket)
đ đ° Cash on Delivery (COD) (available in selected areas)
đ đĻ Bank Transfer
6. What is the delivery charge?
The delivery charge may vary depending on your location and the type of product:
đ Within Dhaka: 80 Taka
đ Dhaka Suburbs: 120 Taka
đ Outside Dhaka: 150 Taka
7. How long does delivery take?
đĻ Dhaka: 2-3 days, đĻ Outside Dhaka: 3-4 days
8. Can I track my order?
Yes, you can track the status of your order. After placing the order, we will provide you with a tracking number to follow the delivery process.
9. When will my order arrive?
Orders are generally delivered within 2-3 business days. However, during special occasions or festivals, there might be some delay.
10. Do you support Cash on Delivery (COD)?
Yes, we support Cash on Delivery (COD) across Bangladesh.
11. How can I contact customer support?
You can contact our customer support team: đ Phone: +8801817282222 / +8801700629796 đŦ Live Chat: Use the live chat option on our website. đ Support Hours: 10:00 AM - 6:00 PM (Office hours).
